q36 Terms and Conditions – Rules That Keep the Game Fair

To open an account on q36, you must be at least 21 years of age and physically located in the Philippines at the time of registration and during all gaming activity. By creating an account, you confirm that all information you provide — including your full name, date of birth, and contact details — is accurate and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on this platform.

• Minimum age: 21 years old
• One account per player — duplicates will be closed
• Accurate personal details required at all times
• You are responsible for keeping your password secure
• q36 reserves the right to request identity verification at any time

All transactions on q36 are processed in Philippine pesos (PHP) through supported payment channels including GCash, Maya, and Philippine bank transfers. Deposits are credited to your gaming balance once the transaction is confirmed by the payment provider. Withdrawals are processed to the same payment method used for your most recent deposit, subject to identity verification and any applicable processing timeframes. q36 does not charge fees on standard deposits or withdrawals, but your payment provider may apply their own charges — please check with GCash or Maya directly.Minimum deposit and withdrawal amounts are displayed in the cashier section of your account dashboard after you log in. q36 reserves the right to delay or decline a withdrawal if there are reasonable grounds to suspect fraudulent activity or if verification requirements have not been met.

• All transactions in Philippine pesos (PHP)
• Supported channels: GCash, Maya, bank transfer
• Withdrawals go to the same method used for deposit
• Identity verification may be required before withdrawal
• Minimum and maximum limits apply — check the cashier for current figures

All bets placed on q36 are final once confirmed. You are responsible for ensuring that the details of any bet — including the selection, stake amount, and market — are correct before you submit. q36 reserves the right to void any bet that was placed as a result of a technical error, incorrect odds display, or any other platform malfunction. In the event of a dispute regarding the outcome of a sporting event or game result, the official result as determined by the relevant governing body or game provider will be used to settle the bet. Winnings are credited to your account balance immediately after settlement and are available for withdrawal subject to the conditions in Section 2. Any attempt to exploit technical errors, use automated betting software, or engage in match-fixing or collusion will result in immediate account suspension and forfeiture of any associated winnings.

• All confirmed bets are final and binding
• Bets placed on incorrect odds due to system error may be voided
• Official governing body results are used for settlement
• Automated betting tools and scripts are strictly prohibited
• Collusion, match-fixing, or fraud results in permanent account closure

q36 is committed to providing a safe and responsible gaming environment for all players in the Philippines. We offer tools that allow you to set deposit limits, take cooling-off periods, and self-exclude from the platform if you feel your gaming is becoming a concern. These tools are accessible from your account dashboard after you log in. You must not use the q36 platform if you are aware that you have a gambling problem or if you are in a jurisdiction where online gaming is prohibited. We strongly encourage all players to review the resources available on our Responsible Gaming page. q36 reserves the right to enforce responsible gaming measures on any account where patterns of harmful play are identified, including imposing limits or suspending access without prior notice.

• Deposit limits and self-exclusion tools available in your dashboard
• Platform is for adults aged 21 and above only
• q36 may impose limits on accounts showing signs of harmful play
• Full details on tools and support at the Responsible Gaming page

Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering on q36, you consent to the collection and use of your personal information as described in that policy. You are responsible for keeping your account credentials secure and must not share your username or password with any other person. q36 uses industry-standard security measures to protect your data and financial transactions, but we cannot guarantee absolute security against all threats. If you believe your account has been compromised, you must contact us immediately and change your password without delay. q36 will never ask for your password via email, chat, or any other communication channel — any such request should be treated as fraudulent.

• Data handled per our Privacy Policy
• Never share your login credentials with anyone
• q36 will never ask for your password via any channel
• Report suspected account compromise immediately

q36 provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability of some or all platform features. q36 is not liable for any losses — financial or otherwise — arising from platform downtime, delayed bet settlement, or technical errors, except where such losses are directly caused by our proven negligence. You use the q36 platform at your own risk, and you acknowledge that sports betting and casino-style gaming carry an inherent risk of financial loss. It is your responsibility to ensure that online gaming is legal in your jurisdiction before registering or placing any bets. q36 reserves the right to modify, suspend, or discontinue any feature of the platform at any time with or without notice.

• Platform availability is not guaranteed at all times
• q36 is not liable for losses caused by downtime or technical errors
• Gaming carries inherent financial risk — play within your means
• Platform features may be modified or removed at any time

q36 reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last updated" date. It is your responsibility to review these Terms periodically to stay informed of any changes. Continued use of the q36 platform after any amendment constitutes your acceptance of the revised Terms. If you do not agree with any changes, you must stop using the platform and may request account closure. For any questions about these Terms, please refer to our FAQ page for guidance.